Frequently Asked Questions

Start Free Trial

• Subscribe to Stage Access via Web browser
• Subscribe to Stage Access via iOS (iPhone, iPad)
• Subscribe to Stage Access via Android
• Subscribe to Stage Access via Apple TV
• Subscribe to Stage Access via Amazon Fire TV
• Subscribe to Stage Access via Roku

Account & Billing

• How do I sign in to my account?
• How do I log out of my account?
• How do I view and manage my subscription plan?
• How do I change or update my account information?
• How do I change or update my account email address?
• How do I change or update my account password?

See all 10 articles

Supported Devices

• Does Stage Access have an app?
• Can I watch Stage Access on my TV?
• How do I connect to Stage Access from my favorite streaming device?
• What are the Stage Access internet speed recommendations?

Plans & Pricing

• What streaming plans does Stage Access offer?
• How much does Stage Access cost?
• How do I redeem a Stage Access promo code?

Using the Service

• How do I add programs to my Watchlist?
• Where can I find my Watch History?
• How do I download programs to watch offline?
• What genres of performing arts are featured on Stage Access?

Troubleshooting

• Why won't the video play on my device?
• How do I enable captions/subtitles on my device?
• How do I change playback quality on my device?
• Why is my Stage Access login email/password not recognized on my device?